Contact Direct Services and Solutions
Get in touch for propane coordination, inspection, or monitoring services
Contact Information
Contact us by phone or email for any propane coordination, inspection, or monitoring requests. We respond to all inquiries within one business day.
Phone Support
Call for immediate assistance with propane services
Email Support
Send detailed inquiries to our support team
Response Time
We respond to all inquiries within one business day
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Weekends: Emergency support only
Commercial clients may qualify for priority support
Service Request
To request service, provide the following information. We serve all 50 states virtually.
- Full name and contact information
- Phone number and email address
- Service address where propane is used
- Tank size and type if known
- Type of service needed
- Any existing vendor information
Priority Support Available
Commercial clients with multiple locations or high-volume propane usage
may qualify for priority support and dedicated account management.
Safety Emergency
For safety emergencies (leaks or hazards), always call 911 or your local vendor immediately.
Immediate Action Required
Call 911 for any suspected propane leaks or hazards
If you smell gas or suspect a leak:
- Leave the area immediately
- Do not use electrical switches or phones in the area
- Call 911 or local emergency services
- Contact your propane vendor for emergency shutoff